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FAQs
Shipping Policy
Thank you for choosing EL Hilman for your shopping needs. Please read the following shipping policy carefully to understand how your orders will be processed and delivered.
**Shipping Timeframe:**
At EL Hilman, we strive to ensure that your orders reach you in a timely manner. Our standard shipping timeframe is between 7 to 15 days from the date of purchase. Please note that shipping times may vary depending on your location and any unforeseen circumstances such as weather conditions or postal delays.
**Shipping Rates:**
We offer free shipping on your order.
**Order Processing:**
Once your order is successfully placed, please allow 1-3 business days for processing. During peak seasons or promotional periods, processing times may be slightly extended, but we always strive to process orders as quickly as possible.
**Order Tracking:**
Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information. You can use this information to track the status of your delivery through our chosen courier service.
**International Shipping:**
At this time, we only offer shipping within the United States. We do not ship internationally.
**Shipping Address:**
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrectly entered addresses. If you need to make c